Terms and Conditions

1. Please behave like a courteous house guest. Don’t run, shout or drink to excess. Don’t break things. Don’t steal from other people. Nothing in the event will ever require you to behave discourteously.

2. Please obey all signage. NO ADMITTANCE or DANGER ELECTRICITY are not fictional warnings.

3. None of the rooms have locks on the doors. Guest rooms will be clearly marked. Do not enter any other guest’s rooms unless accompanied by that guest.

4. Please follow instructions from members of staff.

5. Please don’t counterfeit any game items.

6. Please be respectful of the house. It is old; take care of it.

Any guest breaking these rules will be asked to leave.

Treowen is a beautiful four-storey manor house that was built in 1623. The floors can be uneven and there are stairs to all of the guest bedrooms. The Locksmith’s Dream is a site-specific event and because of the house’s 17th-century protected status, it is sadly not possible to facilitate all modern access needs. Guests in wheelchairs or with other significant mobility issues will not be able to access the majority of the building, and will be limited in their ability to participate in the full event. We hope to run the Locksmith’s Dream in other more accessible locations in future.

The Locksmith’s Dream also uses scent and sound as part of the experience. It may not be suitable for guests with medical conditions affecting the senses of smell, vision, or hearing, particularly asthma, multiple chemical sensitivity, or other respiratory conditions.

If you have any questions we would be very happy to discuss them with you. Please email enquiries@locksmithsdream.com to discuss your individual needs.

All rooms have fire safety information and staff will provide a safety briefing on arrival. Please ensure you are aware of the exits in the event you need to evacuate.

All guests are responsible for their own safety and property while at the venue.

Lemon Difficult will not be held liable for any loss or damage incurred to your person or property at an event to the extent permitted by law.

After booking, we offer a 14 day cooling off period for refunds. After the 14 day period, refunds will be at our discretion, and based on being able to fill your booked room.

Refunds will be returned via the original payment provider (Paypal or Stripe), minus any transaction fees incurred (1.4% — 2.9% depending on the payment method).

The promoter is: Lemon Difficult Ltd (company no.14731369)

The competition is open to anyone aged 18 years or over, except employees of Lemon Difficult and their close relatives and anyone otherwise connected with the organisation.

There is no entry fee and no purchase necessary to enter this competition.

By entering this competition, an entrant is indicating their agreement to be bound by these terms and conditions.

This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Instagram or any other Social Network. You are providing your information to Tricuspid and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found at https://locksmithsdream.com/privacy-policy/